FAQ
Bonbaloo Kids Products FAQ – What Parents Need to Know
Welcome to the official Bonbaloo kids products FAQ, your trusted source of answers about creative, child-safe gifts. Here you’ll find clear, helpful answers to common questions about our family-run brand, product safety, international shipping, returns, and more. This page is optimized to help parents quickly find what they need.
What is Bonbaloo?
Bonbaloo is a family-owned brand creating fun, safe, and creative products for kids. From hypoallergenic temporary tattoos to educational games and yoga cards, everything is designed with love and care. This Bonbaloo kids products FAQ highlights what makes our brand special.
Yes, safety is at the heart of everything we do. All our products are:
Non-toxic
Hypoallergenic
Made in Europe
Compliant with EU child safety regulations
Our temporary tattoos are dermatologist-tested, making them safe for sensitive skin.
Most Bonbaloo products are suitable for children aged 3 and up. Each product listing on our website includes age recommendations to help you choose the perfect item for your child.
Yes! Many of our products come in gift-friendly eco packaging. They make wonderful presents for birthdays, holidays, or other celebrations.
We are proudly based in Latvia, in Northern Europe. We design all our products locally and ship worldwide.
Yes, Bonbaloo ships to most countries worldwide. We dispatch orders within 1–2 business days.
Estimated delivery times:
Europe: 5–9 business days
USA & Canada: 7–14 business days
Rest of world: 10–20 business days
Shipping rates are calculated at checkout and depend on your location. We offer free shipping on qualifying orders and seasonal promotions.
Yes. Once your order is shipped, we’ll email you a tracking number so you can follow your package online.
We accept returns within 14 days of delivery if the item is unused and in original condition.
To request a return, please contact us via our Contact Page with your order number.
Buyers are responsible for return shipping unless the product arrived damaged or defective. We recommend using tracked shipping.
Exchanges are possible if the item is available in stock. Please contact us to arrange this.
You can reach us directly via our Contact Us page, Etsy shop, or through our social media channels @bonbaloo.kids on Instagram, Pinterest, and Facebook.
Yes! Visit our Blog for parenting inspiration, educational play ideas, and seasonal gift guides.
We hope this Bonbaloo kids products FAQ gave you the answers you were looking for.
Our goal is to make shopping for your child fun, easy, and stress-free. For anything else, just reach out — we’re always here to help.