Terms and Conditions
These terms and conditions outline the rules and regulations for the use of our website and the purchase of children’s products through our online store. By accessing or using this website, you agree to comply with these terms. Please read them carefully.
1. General Information
1.1. Website Owner: Bonbaloo.com is operated by SIA LA VITA SPORT, a company registered in LATVIA.
1.2. Products: Bonbaloo.com sells a variety of children’s products including, but not limited to, toys, clothing, and accessories.
2. Acceptance of Terms
By accessing Bonbaloo.com, you agree to be bound by these terms and conditions, as well as our Privacy Policy. If you do not agree with these terms, you must not use this website.
3. Eligibility
To make purchases on Bonbaloo.com, you must be:
- At least 18 years of age, or if under 18, have the permission of a parent or legal guardian.
- Able to provide a valid payment method and shipping address.
4. Orders and Payment
4.1. Placing an Order: By placing an order, you agree to provide accurate and complete information. All orders are subject to acceptance by Bonbaloo.com.
4.2. Payment Methods: We accept Visa, Mastercard, PayPal, etc. All payments are processed through secure third-party payment processors.
4.3. Order Confirmation: After placing your order, you will receive an email confirmation. This does not signify acceptance of your order, which occurs when your item is shipped.
5. Pricing and Availability
5.1. Prices: All prices listed on Bonbaloo.com are in euros and include applicable taxes unless stated otherwise.
5.2. Price Changes: Prices are subject to change at any time without notice.
5.3. Product Availability: We strive to keep product availability updated but cannot guarantee that any item will always be available. If an item is out of stock, we will notify you and offer alternatives or a refund.
6. Shipping and Delivery
6.1. Shipping Policy: We offer various shipping options. Delivery times are estimates and may vary depending on your location and external factors beyond our control.
6.2. Shipping Fees: Shipping fees, if applicable, will be indicated during the checkout process.
6.3. Lost or Damaged Goods: If your order is lost or arrives damaged, please contact us immediately at support@bonbaloo.com. We will work with you to resolve the issue.
7. Returns and Refunds
7.1. Return Policy: If you are not satisfied with your purchase, you may return it within 10 days of receipt for a full refund or exchange, provided the item is unused and in its original packaging.
7.2. Refund Process: Refunds will be processed within 5 days after receiving the returned item. Shipping costs are non-refundable unless the return is due to our error.
7.3. Non-Returnable Items: Certain items, such as personalized products or perishable goods, may not be eligible for return.
8. Intellectual Property
All content on Bonbaloo.com, including but not limited to text, images, and logos, is the intellectual property of Bonbaloo.com or its licensors. You may not use, reproduce, or distribute any content without prior written permission.
9. Limitation of Liability
Bonbaloo.com is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products purchased from us. Our liability is limited to the total purchase price of your order.
10. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and safeguard your personal information.
11. Governing Law
These terms and conditions are governed by the laws of the Latvia Republic, and any disputes will be subject to the exclusive jurisdiction of the courts in Riga, Latvia.
12. Changes to Terms
Bonbaloo.com reserves the right to update these terms and conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
13. Contact Information
If you have any questions or concerns regarding these terms, please contact us at:
- Email: support@bonbaloo.com
By using our website or making a purchase, you acknowledge that you have read, understood, and agree to these terms and conditions.
